Software License Management Tool

Get a complete view of all software purchases, track licenses and set alerts for contract terms.

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Manage, track, and maintain license information—all with one tool

Who has the time to keep up with every application, software program, and digital platform used in your organization? SolarWinds Service Desk can help.

Designed to centralize all documentation, information, and user metrics surrounding software use, this software license management solution offers an all-in-one solution that helps collect, analyze, and track software titles while keeping up with expiration dates—so you don’t have to.

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Up-to-date software inventory

Service Desk helps you track and manage software installed across all of your assets. Whether manually tracked or found by our Discovery scanners, you'll have an up-to-date record of software used by your employees. When using our Discovery scanner with SCCM integration or agents, all software on a device is automatically added to your software inventory, so you know exactly what's running on your network.

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Improving your risk profile with software license management and monitoring

How many computers on your network aren't running antivirus? Or running unauthorized software? The connection in Service Desk between Assets, Software, and Risks allows you to keep a pulse on the overall health and potential risk profile to your organization. Effective software license management ensures compliance and minimizes risks. With real-time visibility into software usage, you can identify unlicensed or unauthorized software, preventing legal and security issues.
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Use software license management solution to set alerts for contract terms and renewals

Save money by detecting unused and overused software. Track licenses and set up alerts for end-of-contract deadlines to ensure you renew valuable software programs on time and avoid interrupting business operations.

You can also leverage software license tracking in Service Desk to manage procurement more efficiently. Service Desk lets you build custom contracts and approval processes, create a database of vendors, and quickly get the software assets and licenses you need to drive business productivity so that bottlenecks don’t slow you down.

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Run reports on the current state of your organization’s software licenses

With Service Desk, you can easily run reports to better understand current and past software assets across your system. You can use built-in reports or create custom license compliance reports designed to provide instant insights and allow you to evaluate and adjust contractual terms to better support your future needs. With reports in hand, you can update business stakeholders, support budget requests, and more.

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Get More on Software License Management

Do you find yourself asking…
  • Software license management (SLM) involves ensuring your enterprise has visibility into and control over software licenses and contracts. It’s part of the larger practice of software asset management, which includes supervising all the moving parts of a company’s hardware and software components.

    Enterprises need to be able to manage software licenses and assets, including how they are acquired, deployed, maintained, used, and phased out. This can include gaining insights into the status of cloud and on-premises software. To ensure a successful software asset management process, users should consider the following best practices for effective software licensing management and tracking:

    • Procurement: As you purchase software, you should document new programs and standardize how you track the licensing terms.
    • Inventory: Users should catalog current licenses, systems, and software so they have an overview of their current assets.
    • Software usage: Do you know how your business software is being used, altered, or distributed? This requires audits and policy enforcement to ensure there are no gaps between agreements and reality.
    • Resources: You should use software license tracking data to determine whether you have an excess of licenses or are missing critical licenses.
    • Updates: A failure to update software can cause compliance and security gaps. Tracking updates can help you ensure your software and licenses are up-to-date.

    Software asset management can be critical for organizations to remain compliant with software licenses and can help ensure resources are being used appropriately. Software asset management is also included in the Information Technology Infrastructure Library (ITIL) as a key business function capable of ensuring software is managed throughout its lifecycle.

    End-user license agreements (EULAs) outline the specific terms and conditions of software usage. If violated, license agreements can lead to high legal costs and can impact an enterprise’s reputation. With software license tracking in place, users can proactively address and avoid the legal risks associated with violating software license agreements.

    Software license tracking is also important for businesses with networks of users. Having more visibility into and control over how software licenses are used can help make sure users are leveraging programs appropriately and ensure you have the right number of licenses. Businesses may be wasting resources if their software purchasing does not align with their license usage.

“Every time someone interacts with SolarWinds Service Desk for the first time, they are surprised at how easy it is.”

Chris Comerford

CIO

Adler Planetarium

Track and manage all the company's IT assets in real time with a single tool

Service Desk

  • Automate user service request management from ticket creation, assignment, routing, and escalation.
  • Gather information about your hardware and software assets, track compliance and manage licenses.
  • Gain better insight into IT infrastructure and asset relationships with CMDB software.
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